Which of the following responsibilities is crucial for a sales manager when managing team performance?

Providing constructive feedback is crucial for a sales manager when managing team performance because it directly influences the development and improvement of the sales team members. Constructive feedback helps sales representatives understand their strengths and areas for improvement, which is essential for their professional growth and for reaching their sales targets.

When sales managers provide specific, actionable feedback, they empower their team members to enhance their skills, increase productivity, and ultimately contribute to better sales outcomes. This feedback loop fosters an environment of continuous learning and development, which is essential in a competitive sales landscape.

Social events, while beneficial for team building and morale, do not directly impact performance management. Handling customer complaints is important for customer relationship management but does not directly pertain to the individual performance of sales team members. Developing new sales strategies is vital for overall organizational success, but it must be accompanied by effective performance management practices, which include providing ongoing feedback to team members on their execution of these strategies.