University of Central Florida (UCF) MAR4418 Strategic Sales Force Management Exam 2 Practice

Excellent transactional leadership by a sales manager primarily involves focusing on the day-to-day operations and ensuring that the team performs effectively through structured processes. Option B, which includes informing, clarifying, monitoring, and providing verbal feedback, directly aligns with the essence of transactional leadership.

Informing and clarifying are crucial as they establish clear expectations and boundaries for the sales team, helping each member understand their roles and responsibilities. Monitoring is vital for keeping track of performance and providing timely interventions as needed, ensuring that sales goals are met consistently. Verbal feedback allows the sales manager to provide immediate responses to performance, reinforcing positive behaviors and correcting any issues in a constructive manner.

While emotional support, team-building exercises, and creating a vision are all important aspects of leadership and can contribute to a positive team environment, they fall more under transformational leadership styles, which focus on inspiration and motivation. Transactional leadership is more about practical and operational management, which is why the comprehensive actions outlined in option B are clearly representative of excellent transactional leadership in a sales context.